Shipping & Delivery
Where We Ship
We are located in the United Kingdom and proudly ship Worldwide to most destinations including, but not limited to, these popular regions:
- United Kingdom
- Free Shipping on all orders
- Austria | Belgium | Croatia | Czech Republic | Denmark | Finland | France | Germany | Gibraltar | Hungary | Ireland | Italy | Luxembourg | Netherlands | Norway | Poland | Portugal | Slovenia | Spain | Sweden | Switzerland
- North America | Australia | New Zealand | Singapore | Malaysia
- Please visit Clotheslines.com if you are located in North America, Australia, New Zealand, Singapore, or Malaysia.
We welcome any International orders and we're happy to provide a
safe and secure online checkout with great economical shipping rates. Some orders may incur a Duties & Taxes charge which is a third party fee collected at the time of delivery by the shipping carrier. This charge will depend upon the product you order and the shipping region. Please contact us beforehand if you have any questions or would like to know if a product you wish to order may incur such fees to your region.
Who We Ship With
Orders are shipped with the following services:
We do not deliver to P.O. Boxes. Unless requested, orders will be delivered without a signature required. If no one is home, it is the drivers responsibility to decide to leave it at the door or elsewhere depending on the drivers familiarity with your delivery. All International orders will require a signature confirmation upon delivery.
How Much is Shipping
We work hard to ensure our rates are fair and reasonable and that's why we're partnered with multiple shipping companies to provide the absolute best rates for you. We understand shipping direct to your door is a true convenience that saves time, money, and any hassles and we're proud to be able to offer this service.
It's quick and easy to calculate the exact shipping cost for individual products or combined shipping on multiple products, simply add the product(s) you would like to your shopping basket, then select "view full shopping cart", and enter the following details including your city, state, country, and postal code and this will determine your exact shipping costs.
Shipping costs are calculated and charged exactly based on the weight of the product(s) and the shipping postal code. Please note that many of our products ship by dimensional weight, not actual weight, due to their size and dimensions.
When We Ship
We pride ourselves on fast and accurate shipping ensuring orders are shipped within 1-3 business days. Once shipped, delivery to your door can take between 7-10 business days, but is usually much quicker. Orders are not processed or shipped on weekends or any major holidays.
Please check individual product pages for exact estimated delivery lead times on specific items. You will receive an email confirmation with tracking number once your order has been shipped so you'll know when your order will arrive. You can track your order at anytime by logging into your account. Most shipping services also offer Delivery Options that allow you to change the delivery date to fit your schedule which can be done when tracking your order.
Out of Stock
If a product you would like shows an out of stock status, we can notify you by email when the product is back in-stock. Simply click the "notify me" link by the product status on the product page.
We aim to please and will do our best to meet your needs. If you have a specific shipping request, please let us know by contacting us beforehand or making note of it in the delivery notes section at checkout. If for any reason, we can't fulfill your shipping request, we will notify you prior to shipping your order.
Pay After Delivery
you choose to pay with a PayPal account, you may wish to select the
option to Pay After Delivery during checkout with PayPal. You won't be
charged a dime until 14 days after your purchase at which time Paypal
will withdrawl the money from your bank account. Click here to activate! Please contact PayPal with any questions about Pay After Delivery.